Memberpanel
Beschreibung der Funktionen
End Customers My Dashboard
End Customers My Services
End Customers My Billing
End Customers My Billing > Ledger
To get your End Customer to his Ledger page, please let him follow the path below in his member p...
End Customers My Billing > Order Summary
Please note that no invoices are created in the marketplace. The invoices are sent from your resp...
End Customers My Billing > Orders
So that the end customer can see all his orders at a glance, he can use the following path: My ...
End Customers My Billing > Services due for Renewal
Over the course of time, various license models will be activated. With further license models, a...
End Customers My Billing > Place New Order
There are several ways for your end customer to create a new order. One of the options is to use ...
End Customers My Support
End Customers My Support > List/Search Tickets
If your end customer would like to see which tickets have already been created by him or which ti...
End Customers My Support > Request Support
The end customer can use the following path to create a support ticket. My Support > Request Sup...
End Customers My Support > Reply Ticket
Perhaps your customer is not satisfied with your response to their ticket? Then your end customer...
End Customers My Support > Close Ticket
As soon as a request has been successfully completed, it is advisable to close the ticket. The ...
End Customers My Support > Email Logs
All emails generated from the member panel are archived in the email logs. Here, for example, it ...