Recently Updated Pages
Support > Tickets > List
To view all tickets use the following path: Support > Tickets > List To find a ticket,...
Support > Tickets > Merge tickets
To get to Merge Tickets, please use the following path: Support > Tickets > List Merge Tickets...
Support > Tickets > Assign ticket to a person
To assign Tickets to another user/admin, please use the following path: Support > Tickets > Lis...
Support > Tickets > Move ticket to another department
To move tickets to another department, please use the following path: Support > Tickets > List ...
Support > Tickets > Change Ticket Status
To change the Ticket Status, please use the following path: Support > Tickets > List Sele...
Billing > Orders > List
To get an overview of all your orders, select the following path: Billing > Orders > List ...
Marketing > Email Templates > Assign Email Templates
The Assign Email Templates function is used to assign previously created email templates to a spe...
Marketing > Email Templates > Email Format
Here you can define the design for the header and footer of certain emails. To create a new E-M...
Marketing > Email Templates > List
Emails are generated from the Marketplace for a wide range of activities. These emails have alr...
Subscriptions > All
Get an overview of all subscriptions, use the following path: Subscriptions > All Unde...
Accounts > Import Customers
If you have several end customers for whom you would like to import the data into the Marketplace...
Accounts > Customers > List
To view and manage end customer accounts please the following path: Accounts > Customers > List...
Provide Marketplace Link To End Customer
How can I provide my end customer with the link to my Marketplace? Option 1) You will rece...
When can the MFA be reset? & How to reset MFA?
If the end customer has problems with multi-factor authentication, such as having deleted their a...
Subscriptions > Terminated Subscriptions
The following function has been activated for you, but this function is not yet intended for th...
Subscriptions > Suspended Subscriptions
The following function has been activated for you, but this function is not yet intended for th...
Procedure
End customer has received his access data by email after registration! End customer must go to L...