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Reports > Billing > Invoices (Order Summary)

Menu Bar Reports

There are no invoices in the Marketplace, invoices are created in the partner's ERP system. There...

Updated 1 year ago by marketplace-support@prianto.com

Settings >User Management > Users

Menu Bar Settings

Have you already created a role? Then you can now create additional users if you have not alrea...

Updated 1 year ago by marketplace-support@prianto.com

Settings >User Management > Roles

Menu Bar Settings

If you can already view predefined user roles, then these have already been preset by the Prianto...

Updated 1 year ago by marketplace-support@prianto.com

Settings > Communication > Knowledgebase URL

Menu Bar Settings

You can link your own wiki for endcustomers or a manual for specific products to sell to the cu...

Updated 1 year ago by marketplace-support@prianto.com

Settings > Support > Ticket Title

Menu Bar Settings

With titles, tickets can be further assigned for specific departments, so therefore the problem o...

Updated 1 year ago by marketplace-support@prianto.com

Settings > Billing > Invoice Settings (Order Summary)

Menu Bar Settings

No payments are currently processed via the Marketplace. You can now find the order summary under...

Updated 1 year ago by marketplace-support@prianto.com

Settings > Billing > Order Settings

Menu Bar Settings

You can assign the setting for the document format of your order numbers here. The variable {NUMB...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Billing > Order Summary

Memberpanel End Customers My Billing

Please note that no invoices are created in the marketplace. The invoices are sent from your resp...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Support > Request Support

Memberpanel End Customers My Support

The end customer can use the following path to create a support ticket. My Support > Request Sup...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Billing > Place New Order

Memberpanel End Customers My Billing

There are several ways for your end customer to create a new order. One of the options is to use ...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Billing > Orders

Memberpanel End Customers My Billing

So that the end customer can see all his orders at a glance, he can use the following path:  My ...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Billing > Ledger

Memberpanel End Customers My Billing

To get your End Customer to his Ledger page, please let him follow the path below in his member p...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Services > List / Search Services

Memberpanel End Customers My Services

To find the list of your services, please follow the path below: My Services > List/Search Serv...

Updated 1 year ago by marketplace-support@prianto.com

First things first

Will Help: Your getting started guide!

Will Help will guide you throught the most important settings to get started with the marketpla...

Updated 1 year ago by marketplace-support@prianto.com

Language settings

Memberpanel End Customers My Dashboard

Customers can choose from ten different languages in their customer portal.  To do this, the e...

Updated 1 year ago by marketplace-support@prianto.com

Registration Process End Customer

Onboard End Customer

There are two different ways in which the end customer can register.  Option 1  He can click ...

Updated 1 year ago by marketplace-support@prianto.com

You are a new partner?

Partner or no partner, that is the ques... You are not a Prianto partner yet?

Please go to the following URL: https://cloud.priantocloud.com/ and click on Login. Please...

Updated 1 year ago by marketplace-support@prianto.com

Procedure

Multi Factor Authentication Multi Factor Authentication Procedure

Please go to the Login Page and sign in with your Username and Password. Then click Sign In. ...

Updated 1 year ago by marketplace-support@prianto.com

General Information

Multi Factor Authentication Default Settings

How can the settings be made? The settings are controlled from Prianto´s Admin Panel. Changes ba...

Updated 1 year ago by marketplace-support@prianto.com

Data synchronization

Partner or no partner, that is the ques... Are you already a partner?

Are you already a partner of Prianto? Then get in touch with us. We will check your data in our ...

Updated 1 year ago by marketplace-support@prianto.com