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Get an overview of all subscriptions,  use the following path:  Subscriptions > All  Under Select Subscriptions on the top left-hand side, you can choose which subscriptions you would like to view. My Subscriptions:  All subscriptions from you as a pa...

The following function has been activated for you, but this function is not yet intended for the current use of the Marketplace.   

The following function has been activated for you, but this function is not yet intended for the current use of the Marketplace. 

Emails are generated from the Marketplace for a wide range of activities. These emails have already been customized by the administration so that you can get started right away. If you do need to make changes to your templates, please carry out the followin...

Here you can define the design for the header and footer of certain emails.  To create a new E-Mail Format, please follow the following path:  Marketing > Email Templates > Email Format To add a new Email Format, please click on the +Add Email Format ...

The Assign Email Templates function is used to assign previously created email templates to a specific process. To assign an Email Template, please use the following path:  Marketing > Email Template > Assign Email Template To search for existing proc...

To get an overview of all your orders, select the following path: Billing > Orders > List Under Select Orders on the top left-hand side, you can choose which orders you would like to view. My Orders: All orders from you as a partner to the distributor...

To place an order on behalf of your end customer, use the following path:  Billing > Orders > Create Order If the end customer is not yet registered, you are welcome to do this for them. Fill in all mandatory fields under New User? and save the access ...

To view all tickets use the following path:  Support > Tickets > List To find a ticket, you can use the filter section or the advanced search on the left-hand side. To customize your subjects you can use the hamburger menu on the upper right sight.  ...

You can create a ticket on behalf of the end customer.  As soon as the Customer ID / Username field is filled in, the communication is sent to the email address provided.  To create a Support Ticket, please follow one of the following path: Support > Ticket...

To change your company settings use the following path:  Settings > Company Settings  The fields Company Name, Default System Email ID, Default From Email ID and Default Mail Domain Name are automatically entered here from the Getting Started Wizard. Y...

Using the Getting Started Wizard, you have already selected which offer group you would like to sell. Prianto`s admin has confirmed the corresponding categories and groups for you. Only these will be displayed here. Your purchase price has already been entered...

The first currency stored in the marketplace cannot be deleted. The default setting is €.  If you missed the opportunity to create an additional currency for € in the Getting Started Wizard, you can still do this under this path:  Settings > Billing > Currenc...

Use the following setting to offer your end customers certain payment methods. In the Getting Started Wizard we have already set the basic settings for the simple bank transfer.  Settings > Billing > Payment Gateways You can use the filter section on t...

You can assign the setting for the document format of your order numbers here. The variable {NUMBER} is important here. This variable automatically draws the next number.  You have already made these settings at the beginning with the Getting Started Wizard. ...

No payments are currently processed via the Marketplace. You can now find the order summary under the Invoices section.  You have already made some settings using the Getting Started Wizard. If you want to make changes now, you can do so under the following p...

The predefined departments are controlled from the Admin Panel. The partner cannot create or delete their own departments. Ticket Department settings are required to refer the ticket to the relevant department when a ticket is created. To get to the Ticket D...

With titles, tickets can be further assigned for specific departments, so therefore the problem of the ticket can be described more precisely.  To see the Ticket Title settings, please use the following path:  Settings > Support > Ticket Title Click o...

You can link your own wiki for endcustomers or a manual for specific products to sell to the customers under the following path:Settings > Communication > Knowledgebase URL Here you can now fill in the URL that you want to make available in the end cu...

If you can already view predefined user roles, then these have already been preset by the Prianto Admin. To create new user roles or edit existing roles, please use the following path: Settings > User Management > Roles User Role Name is the name for ...