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Billing > Orders > Create Order

Menu Bar Billing

To place an order on behalf of your end customer, use the following path:  Billing > Orders > Cr...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Billing > Services due for Renewal

Memberpanel End Customers My Billing

Over the course of time, various license models will be activated. With further license models, a...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Support > List/Search Tickets

Memberpanel End Customers My Support

If your end customer would like to see which tickets have already been created by him or which ti...

Updated 1 year ago by marketplace-support@prianto.com

Settings > Support > Ticket Department

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The predefined departments are controlled from the Admin Panel. The partner cannot create or dele...

Updated 1 year ago by marketplace-support@prianto.com

Settings >Billing > Payment Gateways

Menu Bar Settings

Use the following setting to offer your end customers certain payment methods. In the Getting Sta...

Updated 1 year ago by marketplace-support@prianto.com

Marketplace CMS > Style & CSS Management

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Now change the design of your previously created homepage or your header & footer.  Use the foll...

Updated 1 year ago by marketplace-support@prianto.com

Accounts > Customers > Add

Menu Bar Accounts

This is an option if the end customer does not want to actively register on your Marketplace, or ...

Updated 1 year ago by marketplace-support@prianto.com

Recommended browsers

General Information for Prianto´s Marke...

For each program, certain browsers are recommended for the best possible functions.  To use the ...

Updated 1 year ago by marketplace-support@prianto.com

Billing > Orders > Edit End Customer Order

Menu Bar Billing

You have the following options of editing an end customer's order before approval.  Change Qua...

Updated 1 year ago by marketplace-support@prianto.com

Billing > Invoices (Order Summary)

Menu Bar Billing

There are no invoices in the Marketplace, invoices are created in the partner's ERP system. There...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Support > Reply Ticket

Memberpanel End Customers My Support

Perhaps your customer is not satisfied with your response to their ticket? Then your end customer...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Support > Close Ticket

Memberpanel End Customers My Support

As soon as a request has been successfully completed, it is advisable to close the ticket.  The ...

Updated 1 year ago by marketplace-support@prianto.com

End Customers My Support > Email Logs

Memberpanel End Customers My Support

All emails generated from the member panel are archived in the email logs. Here, for example, it ...

Updated 1 year ago by marketplace-support@prianto.com

My Dashboard

Memberpanel End Customers My Dashboard

After the end customer has logged in, the dashboard is displayed first. Various functions are ava...

Updated 1 year ago by marketplace-support@prianto.com

Billing > Orders > Approve an Order

Menu Bar Billing

As soon as an order has been placed by the customer, it must be confirmed accordingly.  To call ...

Updated 1 year ago by marketplace-support@prianto.com

Help > Video Tutorials

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To get more help you can also watch videos of the programmers, click on the following path: Help...

Updated 1 year ago by marketplace-support@prianto.com

Help > Knowledgebase

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If the Prianto Wiki is not sufficient, you are welcome to get further information from the progra...

Updated 1 year ago by marketplace-support@prianto.com

Reports > Support > Ticket Report

Menu Bar Reports

Would you like to analyze more information about your support tickets? Then you can do this under...

Updated 1 year ago by marketplace-support@prianto.com

Reports > Subscriptions

Menu Bar Reports

Here you can report all subscriptions. Would you like to analyze more information about your subs...

Updated 1 year ago by marketplace-support@prianto.com

Reports > Billing > Orders

Menu Bar Reports

To get an evaluation of all your orders, use the following path:  Reports > Billing > Orders ...

Updated 1 year ago by marketplace-support@prianto.com